The Miami Valley Communications Council
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CLASS IS FULL |
In today’s dynamic workplace, effective leadership entails not only guiding high-performing team members but also navigating the complexities of managing difficult employees. This comprehensive training program is designed to equip managers and supervisors with the essential skills and strategies to effectively handle challenging personnel situations through coaching. Participants will delve into the intricacies of understanding different types of difficult employees and obtain tools to foster organizational success.
Presented by: Jenny Smith & Amanda Harold Jenny Smith has worked for the City of Kettering since 2011 and currently serves in the capacity of Human Resource Director. As HR Director, Jenny is responsible for oversight of the delivery of personnel services and programs including policy development and interpretation; collective bargaining and labor-management relations; personnel selection and testing; position classification and compensation plan administration; records management; employee benefits; health and safety; and employee training and development. Prior to her promotion to HR Director, Jenny served the Department in the roles of HR Manager, HR Technician and HR Secretary. Jenny received a Bachelor of Arts degree from Miami University with a major in Sociology and a Master of Science degree from the University of Dayton, majoring in Social Agency Counseling. Amanda Harold started her public service career in the Income Tax Division in 2007 at the City of Huber Heights. Amanda transitioned to the City of Kettering Human Resources Department in 2014 when the opportunity presented itself to work and collaborate with departments and employees throughout the City. She started by working as a Human Resource Technician in the department where she was responsible for payroll entry, increases, reporting, billings, backgrounds, orientations, special projects, benefit administration, as well as many other duties. Amanda was promoted to Human Resource Manager in the Spring of 2021 and now works closely with all City departments in recruiting, interviewing and policy administration. |
Who Should Attend: | Anyone |
When: | October 9, 2024 Training: 9am-Noon |
Cost: | Members/Partner $40.00 Affiliates $45.00 Non-members $50.00 *Invoices sent AFTER training |
Where: | MVCC 1195 E. Alex-Bell Rd. Centerville, OH 45459 |
Registration: | Registration limited, so register now! You must register to attend. If you must cancel, please notify MVCC five business days prior to the day of training, otherwise, your city will be charged the training fee. |
Questions? | Jodi Martin, MVCC, Municipal Training Academy ten.ccvm@nitramj, 937-424-1663 |