Generational Communication and Emotional Intelligence

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This free class from the Ohio Local Technical Assistance Program (LTAP) Center combines two popular topics in the field of workforce development: Generational Communication, and Emotional Intelligence Competencies. There are currently up to four different generations of employees in a typical workplace: Traditionalists, Baby Boomers, Generation X and Generation Y. A helpful skill for career development is being able to communicate effectively, and work productively, with co-workers and customers from other generations.

This session will cover:

  • The trends and events that influence each generation
  • Insights into the different work habits, values and motivational factors of each generation
  • Overview of the 12 competencies of the Emotional and Social Intelligence Model
  • E.I. competencies and how awareness can assist employees in working and communicating more effectively with their co-workers and customers.
Who Should Attend:

Anyone who needs or wants to improve their skills working with generations and understand how emotional intelligence can improve communication.

 When: Tuesday, November 7, 2018
1:00 pm – 4:00pm
Centerville Training Facility
155 W. Spring Valley Rd.
Centerville, OH 45458
    OR   Tuesday, November 27, 2018
1:00 pm-4:00pm
Vandalia Justice Center,
Community Room
245 James Bohanan Drive
Vandalia, OH 45377
There is no cost to attend, however, registration is required.

Space is limited! Register by Friday November 2 for the Nov. 7th session Register by Tuesday, November 20th for the Nov 27th session.

Register at MVCC Online Registration or visit

Cancellations must be made within 1 week prior to the day of training;


Yolanda Stephens, MVCC, Municipal Training Academy This email address is being protected from spambots. You need JavaScript enabled to view it.937-424-1663