Supervisor Development 10/13 thru 10/15


The Miami Valley Communications Council
Invites you to attend
Supervisor Development Training
October 13th, 14th and 15th

The Supervisor Development Program focuses on critical skills needed for effective supervision and addresses many of the day to day demands and challenges of being a supervisor. This three day workshop is designed to be practical, engaging and provide ample opportunities to try out ideas and approaches. The workshop is delivered by a group of distinguished leaders who have real world experience.Day 1: Leadership

  • Understand the difference in leading versus managing.
  • Recognize how personality affects the way you manage others.
  • Assess your leadership style strengths and needed areas of improvement.

Day 2: Communications 360

  • Identify how to approach others in the workplace, considering individual communication styles
  • Understand four core communication styles and realize how each person’s style contributes to the dynamics of a department or team.
  • Recognize how conflicts escalate and practice strategies for turning conflict into constructive, productive conversations.
  • Identify the five types of responses to conflict and your preferred style.
  • Apply communication practices such as: active listening, empathy reflective response, and I-Messages to workplace situations.

Day 3: Employment Best Practices

  • Apply the best ways to treat employees throughout the employment life cycle including selection, performance management, constructive discipline and termination
  • Understand key employment laws and reasons for them
  • Recognize employment situations that can get you and your city in trouble

Presenters: Sara Mills, Jay Weiskircher, Brenda Kraner

Who Should Attend: Anyone in a leadership role or transitioning to one
When: October 13th, 14th and 15th
Training: 8:00am-4:00pm
Cost: Members/Partner $100.00 Affiliates $140.00 Non-members $160.00
* All three days, includes book
*Invoices sent AFTER training
Where: MVCC 1195 E. Alex-Bell Rd. Centerville, OH 45459
Registration: Registration limited, so register now! You must register to attend. Register at If you must cancel, please notify MVCC five business days prior to the day of training, otherwise, your city will be charged the training fee.
Questions? Jodi Martin, MVCC, Municipal Training Academy, 937-424-1663